Books: The Breakthrough Strategy

The Breakthrough Strategy, Robert H. Schaffer, Harper-Collins, 1988, ISBN 0-88730-404-4.

American companies have invested billions of dollars in improvement programs, many of which have yielded only minimal results. Why? Most programs reinforce existing barriers to performance improvement, and emphasize activity over results. The Breakthrough Strategy shows how modest “breakthrough” successes can be used to drive major organizational changes, yield dramatic performance improvement, and build internal change capabilities. Also available in Korean and Chinese.